Terms and Conditions
Last Updated: April 22, 2026
Welcome to Gustavia Growth Company LLC (“we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your use of our website www.gustaviagrowthco.com, products, and services.
By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.
1. Use of Our Website and Services
You agree to use our website and services only for lawful purposes and in accordance with these Terms. You are responsible for ensuring that your use complies with all applicable laws and regulations. You agree not to use our services in any manner that could damage, disable, overburden, or impair our systems or interfere with any other party's use of the services. You are solely responsible for how you use any leads, data, or information provided through our services, including compliance with all applicable marketing, privacy, and consumer protection laws.
You must not:
i. Attempt to gain unauthorized access to our systems, servers, or networks.
ii. Use our content, materials, or services for commercial purposes outside the agreed-upon scope without written permission.
iii. Upload or transmit any viruses, spam, or malicious code.
iv. Use our services to engage in fraudulent, deceptive, or misleading practices.
v. Copy, reproduce, or exploit any portion of our services for the purpose of creating a competing product or service.
2. Accounts and Purchases
When you create an account or make a purchase, you agree to provide accurate, complete, and up-to-date information.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. By purchasing our services, you authorize us to charge your provided payment method for all agreed-upon fees. You agree not to initiate chargebacks or payment disputes without first contacting us to attempt to resolve the issue in good faith. We reserve the right to refuse or cancel any order at any time for reasons including suspected fraud, unauthorized use, or product/service availability. You are responsible for providing any necessary access to third-party platforms (including but not limited to advertising accounts, CRM systems, and communication tools) required for us to perform our services. We are not responsible for issues arising from third-party platforms, including account restrictions, suspensions, or policy violations. Unless otherwise agreed in writing, all accounts, campaigns, and assets created as part of our services remain under our control until full payment has been received.
3. Payment and Refund Policy
All payments must be made in full at the time of purchase unless otherwise agreed upon in writing. Due to the nature of our services, all payments are non-refundable once services have been rendered or work has begun. For performance-based services, any guarantees are contingent upon the client fulfilling their responsibilities, including but not limited to timely communication, proper follow-up with leads, and adherence to recommended strategies. If the agreed-upon performance benchmarks are not met within the initial service period, we will continue providing services at no additional cost for up to an additional 30 days. The guarantee does not apply indefinitely and may be void if client responsibilities are not met or if external factors significantly impact performance. Failure to make payments may result in suspension or termination of services without notice.
4. Intellectual Property
All content on this website—including text, graphics, logos, videos, and software—is the property of Gustavia Growth Company LLC or its licensors and is protected by copyright, trademark, and intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any materials from our website without our express written consent. All systems, processes, strategies, templates, and materials used or developed by us in the course of providing our services remain our exclusive intellectual property. Upon full payment, the client is granted a limited, non-exclusive, non-transferable license to use any deliverables provided solely for their internal business purposes. The client may not reproduce, resell, distribute, or use any part of our services, systems, or deliverables to create a competing product or service. We reserve the right to reuse, repurpose, or adapt any non-confidential materials, strategies, or deliverables created in the course of our services for other clients or for our own business purposes.
5. Disclaimer of Warranties
Our website and services are provided “as is” and “as available”, without any warranties of any kind, whether express or implied. We do not warrant that our website or services will be uninterrupted, error-free, secure, or free from viruses or other harmful components. We make no guarantees regarding specific results, including but not limited to leads, appointments, revenue, or business outcome, except as explicitly stated in a written agreement. Any examples, case studies, or past results presented are for illustrative purposes only and do not guarantee similar outcomes. We are not responsible for the performance, policies, or actions of third-party platforms, including but not limited to advertising networks, social media platforms, or CRM systems. To the fullest extent permitted by law, we disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
6. Limitation of Liability
To the fullest extent permitted by law, Gustavia Growth Company LLC and its affiliates shall not be liable for any indirect, incidental, consequential, special, or punitive damages, including but not limited to loss of profits, loss of revenue, loss of business opportunities, or loss of data, arising out of or related to your use of, or inability to use, our website or services. We are not liable for any damages or losses resulting from lead quality, lead conversion rates, customer actions, or your failure to follow recommended strategies. We are not responsible for any issues arising from third-party platforms, including but not limited to advertising networks, social media platforms, or CRM systems. Our total cumulative liability for any claim arising out of or relating to our services shall not exceed the total amount paid by you to us for the specific services giving rise to the claim. This limitation of liability applies regardless of the form of action, whether in contract, tort, or otherwise, even if we have been advised of the possibility of such damages.
7. Indemnification
You agree to indemnify, defend, and hold harmless Gustavia Growth Company LLC, its officers, employees, partners, and affiliates from and against any and all claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising out of or related to:
i. Your use or misuse of our website or services;
ii. Your violation of these terms;
iii. Your violation of any applicable laws or regulations, including but not limited to marketing, advertising, privacy, or consumer protection laws;
iv. Your use of any leads, data, or information provided through our services;
v. Any representations, claims, or services you provide to your customers or clients;
vi. Any actions or policies of third-party platforms used in connection with your business.
This obligation will survive the termination of your use of our services.
8. Third-Party Links
Our website may contain links to external websites or services that are not owned or operated by Gustavia Growth Company LLC. We do not control, endorse, or assume any responsibility for the content, policies, or practices of any third-party websites or services. You acknowledge and agree that your use of any third-party websites or services is at your own risk. We are not responsible or liable for any damages or loss caused by or in connection with your use of or reliance on any content, goods, or services available through such third-party websites or services.
9. Termination
We reserve the right to suspend or terminate your access to our website or services at any time, with or without notice, for any reason, including but not limited to violation of these Terms, suspected fraudulent activity, lack of cooperation, or if we determine that you are not a good fit for our services. You may terminate your use of our services at any time; however, no refunds will be provided for any payments already made. If you have entered into a fixed-term or multi-month agreement, you remain responsible for the full payment of all fees due for the duration of that agreement, regardless of early termination. Upon termination, your access to our services may be revoked immediately. Any provisions of these Terms which by their nature should survive termination - including but not limited to payment obligations, intellectual property rights, limitation of liability, and indemnification - shall remain in full force and effect.
10. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the State of Massachusetts, without regard to conflict of law principles. Any disputes arising out of or related to these Terms or our services shall be resolved exclusively in the state or federal courts located within Massachusetts, and you consent to the personal jurisdiction of such courts.
11. Changes to These Terms
We reserve the right to update or modify these Terms at any time at our sole discretion. Any changes will be effective immediately upon posting to this page, and the "Last updated" date will be revised accordingly. Your continued use of our website or services after such changes constitutes your acceptance of the updated Terms. It is your responsibility to review these Terms periodically for any updates or changes.
12. SMS Messaging Terms
Program Name: Gustavia Growth Company LLC
Description:
Gustavia Growth Company LLC may send SMS (text) messages to users who opt in through our website, forms, or other communication channels. Opt-in is collected through our website forms where users provide explicit consent to receive SMS communications. These messages may include appointment confirmations, reminders, follow-ups, customer support communications, and, where consent has been provided, occasional promotional content related to our services.
Eligibility:
You must be 18 years of age or older to use this SMS service.
Opt-Out Instructions:
You can cancel the SMS service at any time. Simply text "STOP" to any message you receive from us. Upon sending "STOP," we will confirm your unsubscribe status via SMS. After this confirmation, you will no longer receive SMS messages from us.
Rejoining Instructions:
To rejoin, you may opt in again through our website or by submitting your information through our forms, and we will resume sending SMS messages to you.
Help Instructions:
If you experience issues with the messaging program, reply with "HELP" for more assistance or contact us directly at [email protected].
Disclaimers:
Carriers are not liable for delayed or undelivered messages. Message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies depending on your interactions with our services. For questions about your text or data plan, please contact your wireless provider. Our messaging services are supported by most major U.S. wireless carriers.
Privacy Policy:
For information about how we collect and use your data, please refer to our Privacy Policy: https://gustaviagrowthco.com/privacy.
Compliance Statement:
We comply with all applicable laws and industry standards, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines regarding SMS communications. By opting in to receive SMS messages, you agree to these terms and acknowledge that message frequency may vary and consent is not a condition of purchase.
13. Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
Gustavia Growth Company LLC
Email: [email protected]
Website: www.gustaviagrowthco.com
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